State Farm® Insurance Agent Susan Palkovic

"I had a fantastic experience working with Desi at State Farm. From the moment we started, she took her time to walk me through everything thoroughly and made sure I understood all the details. Her patience, professionalism, and genuine care really stood out. Desi made what could have been a confusing process feel simple and stress-free. I truly appreciated how attentive and knowledgeable she was—she didn’t rush anything and made sure all my questions were answered. Highly recommend working with her if you want someone who truly goes above and beyond!"

"Good broker. Easy to get in touch with and helpful."

"Susan is fantastic insurance agent. She is very responsive, knowledgeable about State Farm’s products, available options and helpful at recommendations. Susan’s office is also very helpful and professional. I highly recommend her them for any insurance needs. We have used them for auto, home, rental and other coverage needs."

"Very helpful in switching my insurance for a new car purchase, and saved me money with bundling renters. Thanks for the guidance, Jennifer!!"

"There are very good service in the office in Des Plaines.The Agents are very friendly and helpful.Espessially My Agent Desire.Very Knowledgeable and Attentive Person.I will Highly Refer to Everybody to go to the car insurance office in Des Plained.Thank you."

"I had an great experience with Statfarm. Their team was professional, responsive and made the entire process smooth and stress fee. Thank you for your outstanding support."

"I moved to Illinois from out of state. I called State Farm before my move for condo insurance. I called after my move for auto insurance. Veronica helped me to choose the best coverage for my needs. She was professional and kind and made the process easy. I'm so glad to have this taken care of. Thank you Veronica. Tonia Gore"

"I had very good experienced with Statefarm. Everyone was very informative, accommodating, and nice. They are very efficient and fast. I recommend it to everybody."

"Susan is very personable and helpful. Reviews and explains policies. Susan cares for her clients."

"Efficient. Responsive. Does what she says. What more could you ask for?"

"Muy buena atención y prontas respuestas"

"I would not recommend this agent to anyone. Does not answer the phone, or respond to voicemails or emails. Their is little to no communication from the agent, or office staff, which when you go to the office, or finally get ahold of someone you are welcomed with an attitude."

"I want to think Veronica, for reaching out to me with updates and savings on my policy. Susan palkovic Has a great team working for her thanks for all your help."

"Great customer service and very responsive!"

"Susan has provided excellent Auto, home, personal articles insurance policies for the last 20 years. Her office staff are very knowledgeable and courteous. I highly recommend this agency."

"Han explicado bien cómo trabajan las coberturas."

"great service from Maria"

"professional caring will explain and helpful and available"

"La atención es muy buena felicito a María por toda la información y ayuda que me proporcionó, me ayudó a buscar lo que realmente necesito, 100% recomendable esta agencia"

"Best of best service ever"

"Great service very freindly and great prices prices."

"Horrible customer service don’t waste your time going here"

"The greatest service ever from an insurance company. And compared with other insurance companies, their quote was half the price. Desired Ramos was very helpful and patient with me. I recommend this location of State Farm."

"This place is amazing. The office lady named Desired ramos was very personal i highly recommend her and this location for State Farm thank you guys so much!!"

"Susan and her team are always awesome to work with! They are always there to help with anything we need regarding our insurance. I have had Susan as our insurance rep for almost 25 years, and her and her teams service is the best!"