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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of JOHN FERRUZZI


July 9, 2024

5  out of  5 rating by JOHN FERRUZZI
"Maria was very helpful and responsive to me. She took it upon herself to follow up and resolve the issue. I appreciate her help very much!!"
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Jay French

July 4, 2024

5  out of  5 rating by Jay French
"Again Susan came thru for us...we're retired money's the little things that people remember.susan is fair & honest more than most..."
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July 4, 2024

5  out of  5 rating by K T
"Great customer service and always very helpful. I'm loyal customer for years. Susan, Desired and office staff are very knowledgeable, easy to work with and professional. Highly recommend!"
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Laura Cortes

July 3, 2024

1  out of  5 rating by Laura Cortes
"I been with this office forever. But I made one call to ask about my car policy and the customer service I got on the phone. Was very rude and unwelcoming. I feel that even if she couldn’t help me further, she could have been more friendly and supportive. I do feel a lot of times that I have called this office. The associates are so rude on the phone and their tone of voice is just horrible.the insurance is great. They just they have poor customer service."
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June 27, 2024

5  out of  5 rating by Nat
"Desired who assisted me, was exceptionally helpful, knowledgeable, and patient. Desired made me feel welcomed, and she explained everything thoroughly as it was my first time getting renters insurance. Her outstanding work definitely deserves recognition. Desire thank you so much for all your help!"
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Nedin Redzic

June 27, 2024

5  out of  5 rating by Nedin Redzic
"Susan P. from state farm is the best, she has been my agent for the last 25 years and recently set me up with life insurance, and gave me the best quote compared to all the insurance companies I reviewed. I also have 7 vehicles, my motorcycle and my house insured through state farm for a long time and have been very happy with my premiums. Thank you Susan!"
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Tamara Holmes

June 26, 2024

5  out of  5 rating by Tamara Holmes
"Susan has always been incredibly professional and fully available when needed. I have never worked with an insurance agent that was so conscientious, kind and helpful."
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June 24, 2024

5  out of  5 rating by TP A
"I’ve been doing business with Susan’s team for almost 20 years and only have nice things to say. They are very responsive and find the good deals to keep my home and auto insurance low. Highly recommend."
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Gordana Mihajilica

June 15, 2024

5  out of  5 rating by Gordana Mihajilica
"Excellent service. Maria was polite, knowledgeable and very helpful."
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Beth Goldberg

June 7, 2024

5  out of  5 rating by Beth Goldberg
"Amazing advice for life and auto insurance! Super friendly and helpful staff! We were given candies and a beautiful Norman Rockwell calendar every year at our review! Been a customer for several years! Thank you susan P"
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Marcy Pettersen

June 6, 2024

5  out of  5 rating by Marcy Pettersen
"Great customer support and Susan is very logical about insurance and what we need"
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June 6, 2024

1  out of  5 rating by G
"I felt compelled to write this email after my experience with Susan and this State farm office. Susan the owner was very rude and condescending when we called about a concern with our policy. This office over the last couple years have had employee turn around and now I see why. Susan is rude and condescending to people. I have been a long time customer with this location, 12 years and now will be switching agents! When you are in customer service you need to speak to people with kindness and respect. You talk to people like they are stupid with no education and that your superior to them. I also reached out to the corporate office and emailed the CEO/ President of State farm. ( Jon Farney). Do not be fooled by the reviews this location has it is simply not true. This is why reviews are so important and everyone should look into what customers are saying about companies. I never want to talk bad about a business but they left me no choice, others need to know."
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Mjesec 2023

May 29, 2024

1  out of  5 rating by Mjesec 2023
"Poor service. When happens something they not even call you to see what’s going on. After this experience is done, looking for something new."
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Tripti Sharma

May 28, 2024

1  out of  5 rating by Tripti Sharma
"Very rude"
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Rich S

April 12, 2024

5  out of  5 rating by Rich S
"The agent that helped me, Desired, was very helpful and got me through a recent policy change very quickly and efficiently. I recommend this agency."
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Brian J. Pope

April 12, 2024

5  out of  5 rating by Brian J. Pope
"Extremely professional with exceptional knowledge of my home and automobile insurance needs. Would highly recommend Susan and her wonderful team!"
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Alan Burk

April 11, 2024

1  out of  5 rating by Alan Burk
"State Farm doesn’t care about their customer anymore. Don’t come to this office. Rude people, the lady in the front desk basically doesn’t know anything and was not willing to check anything and be helpful for a new customer. I have been State Farm customer for a long time but now looking to change my insurance policy to Progressive since at least they have better customer service. I don’t know how they got so many good reviews. Looks like made up artificially. But don’t recommend here to come for a new policy or the answers. Please go to different insurance options."
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Esenbek Burkanov

April 11, 2024

1  out of  5 rating by Esenbek Burkanov
"Worst customer service ever."
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Bartholamule Millard (Bartholamule)

March 19, 2024

5  out of  5 rating by Bartholamule Millard (Bartholamule)
"Desire was a pleasure to work with! Would pay extra on top of my insurance if it meant working with her again."
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Pinanziz Shorts

January 25, 2024

1  out of  5 rating by Pinanziz Shorts
"All positive reviews for this office are bought on demand. It's untrue. People there don't talk to you at all. They consider you beneath them, and they are rude and disrespectful."
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Denis K

January 25, 2024

1  out of  5 rating by Denis K
"The employees of this office behave very rudely and arrogantly. They simply hang up during conversations, raise their voices. Most importantly, they clearly disrespect other nations besides their own. Their terrible attitude, evident in their words, shows that they dislike other nations and consider them less than human. This is a very bad office. They deceived my family. They deceived other people."
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Michele Williamson

January 15, 2024

5  out of  5 rating by Michele Williamson
"Great agency to work with! Always available, local and helpful!"
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Naeel Ablahad

January 10, 2024

5  out of  5 rating by Naeel Ablahad
"Very friendly staff, especially Elizabeth and Maricza. They are very friendly, professional and knowledgeable. Thanks for all your help!"
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Emmanuel Ginis

December 15, 2023

5  out of  5 rating by Emmanuel Ginis
"I highly recommend Suzan Palkovic and Stste Farm for your home and auto insurance needs. The office has always provided outstanding, prompt and friendly service,, answered all my questions, and resolved claims quickly with utmost professionalism."
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amy davenport

December 8, 2023

5  out of  5 rating by amy davenport
"I have had statefarm over 20 agent and her staff is wonderful and always there to help me."